Membership Support

Find answers and get support for your coverage.

How to Request Assistance

When you need roadside assistance, help is just a click or call away. Follow these simple steps to get support quickly and efficiently.

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Need assistance now?

Click below to start your request. If you prefer to call, dial 1-800-815-1050.

Get Roadside Assistance

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Have Your Membership Information Ready

To help us process your request quickly, have your membership number and exact location ready.

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What to Expect

After you submit your request, our team will dispatch the appropriate service provider to your location and provide you with an estimated time of arrival.

 

Managing Your Roadside Assistance Membership

Find answers to common questions about your Subaru Roadside Assistance membership, including billing, activation, and managing your plan below.

The program is billed annually and automatically renews for continuous protection.

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Coverage Start

Services typically begin 72 hours after our receipt of your enrollment.

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Welcome Kit

After you enroll, you’ll receive a welcome email with a link to your digital welcome kit, including a printable membership ID card and membership guide.

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Cancellation Policy

You are entitled to a pro-rated refund if you choose to cancel your membership at any time. Contact us via the form below or call our support line.

Current Member Resources

Use the link below to access your membership details page. From there, you can review your member guide to understand your policy coverage and limitations, print your membership ID cards, and explore the perks marketplace. It’s the quickest way to find the information and benefits included with your membership.

Learn More

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Frequently Asked Questions

Manage My Membership

If you don’t find the answer you’re looking for, simply complete the form below and we'll have an expert answer your question promptly. Or call us toll-free at 1-888-499-1090 weekdays from 8:00 a.m. to 5:00 p.m. (EST).

If you feel that Subaru Roadside Assistance Plus is not for you, complete the form below or give us a call to cancel. You are entitled to a pro-rated refund.

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