Membership Support
Find answers and get support for your coverage.
How to Request Assistance
When you need roadside assistance, help is just a click or call away. Follow these simple steps to get support quickly and efficiently.
Have Your Membership Information Ready
To help us process your request quickly, have your membership number and exact location ready.
What to Expect
After you submit your request, our team will dispatch the appropriate service provider to your location and provide you with an estimated time of arrival.
Managing Your Roadside Assistance Membership
Find answers to common questions about your Subaru Roadside Assistance membership, including billing, activation, and managing your plan below.
The program is billed annually and automatically renews for continuous protection.
Coverage Start
Services typically begin 72 hours after our receipt of your enrollment.
Welcome Kit
After you enroll, you’ll receive a welcome email with a link to your digital welcome kit, including a printable membership ID card and membership guide.
Cancellation Policy
You are entitled to a pro-rated refund if you choose to cancel your membership at any time. Contact us via the form below or call our support line.
Current Member Resources
Use the link below to access your membership details page. From there, you can review your member guide to understand your policy coverage and limitations, print your membership ID cards, and explore the perks marketplace. It’s the quickest way to find the information and benefits included with your membership.
Frequently Asked Questions
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What does Subaru Roadside Assistance Plus cover?
Your membership includes 24/7 roadside assistance for flat tires, dead batteries, lockouts, stuck vehicles (winch out), and fuel delivery, plus emergency towing to your nearest Subaru dealership or to the service center of your choosing (up to program limits).
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How many times can I use my coverage each year?
You and your household can use up to four service incidents per twelve month membership year.
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If I need a tow, do I get to choose where it goes?
Yes. You can choose to be towed to your nearest Subaru dealership or to another service center of your choosing, up to program limits.
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Who is covered under my membership?
Your membership covers you, your spouse or domestic partner, and dependent children up to age 22 (even while away at college), for any vehicle your household owns or leases.
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When does my coverage start?
Coverage typically begins 72 hours after we receive your enrollment.
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Can I cancel, and what do I get back?
Yes, at any time. You'll receive a pro-rated refund of the unused portion of your membership fees, calculated monthly. (Cancellation terms can vary slightly by state; full detail is in your Membership Guide.)
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How do I request service?
Call 1-800-815-1050, available 24 hours a day, 365 days a year, and a Service Specialist will dispatch help.
Manage My Membership
If you don’t find the answer you’re looking for, simply complete the form below and we'll have an expert answer your question promptly. Or call us toll-free at 1-888-499-1090 weekdays from 8:00 a.m. to 5:00 p.m. (EST).
If you feel that Subaru Roadside Assistance Plus is not for you, complete the form below or give us a call to cancel. You are entitled to a pro-rated refund.


