Our Mission & Expertise
As America's leading provider of vehicle and driver assistance programs, Cross Country Motor Club (CCMC), a subsidiary of Agero, Inc., brings fifty years of dedicated expertise to every call. We ensure 24/7/365 comprehensive support through our strategically located customer support centers in Clarksville, TN; Medford, MA; and Tucson, AZ, backed by a robust remote customer service staff throughout the U.S. This commitment allows us to serve over 115 million drivers annually, delivering reliable assistance across the nation.
Roadside and Emergency Expertise
Assisting drivers is what we do. For 50 years, CCMC has been helping drivers get back on the road by investing heavily in digital technologies, efficient processes and compassionate people to build a company that sets the industry standard in emergency roadside expertise and care for you and your loved ones. We know every breakdown event is stressful in some way; our services are backed by award-winning software and customer support to ensure your assistance needs are handled flawlessly and deliver you peace of mind when you need it most.
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Service Provider Network
We have the most comprehensive network of vetted and insured towing, road service, and locksmith professionals in the country. With access to over 30,000 service providers across the nation, we service 100% of zip codes in the U.S. Our extensive network management processes allow us to gather, track and evaluate performance ratings from every service and ensure we work with only the highest performing service providers.
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PACE Supplier
Innovation 2020
Agero’s Roadside Assistance powered by Swoop was named a finalist in the prestigious PACE supplier innovation awards program from Automotive News.