Frequently Asked Questions

• What does Subaru Roadside Assistance Plus cover?

  Your membership includes 24/7 roadside assistance for flat tires, dead batteries, lockouts, stuck vehicles (winch out), and fuel delivery, plus emergency towing to your nearest Subaru dealership or to the service center of your choosing (up to program limits).

• How many times can I use my coverage each year?

  You and your household can use up to four service incidents per twelve month membership year.

• If I need a tow, do I get to choose where it goes?

  Yes. You can choose to be towed to your nearest Subaru dealership or to another service center of your choosing, up to program limits.

• Who is covered under my membership?

  Your membership covers you, your spouse or domestic partner, and dependent children up to age 22 (even while away at college), for any vehicle your household owns or leases.

• When does my coverage start?

  Coverage typically begins 72 hours after we receive your enrollment.

• Can I cancel, and what do I get back?

  Yes, at any time. You'll receive a pro-rated refund of the unused portion of your membership fees, calculated monthly. (Cancellation terms can vary slightly by state; full detail is in your Membership Guide.)

• How do I request service?

  Call 1-800-815-1050, available 24 hours a day, 365 days a year, and a Service Specialist will dispatch help.